About Us
Why Choose RTM?
RTM is a local integrator in the most classic of sense. We work for you, on your terms, with a strong business ethos of “customer first” which has guided us for over 20 years. Your needs and satisfaction are paramount. You’ll see this reflected in our satisfaction guarantees.
Our client’s success is extremely important to us, as is our commitment to family and community. Some late afternoons we can be found coaching or cheering for our children at soccer, track, basketball and football. You will also regularly find us online late at night, after the children are asleep, working on your networks.
Our community engagements include being on boards for youth sports programs, children’s rehabilitation services, domestic violence shelters, food pantries and donating to veteran outreach programs. We recognize that while many of us are lucky, many still are not and sharing our time and talents is what we are called upon to do.
The staff at RTM truly is a family with the majority of the employees being with us between 10-20 years. We treat our clients, vendors and each other in an ethical manner at all times. RTM has become the trusted technology partner for many businesses. Our goal is always to support your strategic goals in a manner that best suits your needs. We have remained committed to long-term partnerships with our clients and are very proud of the reputation and references we have to show for it. Regardless of your industry we are poised to support your needs.
Our History and Moving Forward
RTM was founded in February, 1999. The focus from the start was to Remove The Mystery (hence the name) for small to medium size businesses regarding their voice and data needs. It was apparent to RTM that their clients – the very people responsible for the core infrastructure of their companies – then as now, were increasingly being challenged with new applications, corporate growth, changing technologies and security threats. RTM was designed to help support those managers and business owners in meeting their daily technology challenges.
From the beginning, education and industry-recognized certifications were paramount to RTM. We have recruited the most experienced engineering and sales staff from the previously separate worlds of voice (collaboration), local area and wide area networks (connect) and operating systems and servers (compute). Through the years RTM has attained many leading industry certifications, such as Cisco Advanced Unified Communications, Cisco Wireless and Security, HP Server and Storage, VMware Enterprise, APC Elite, Microsoft Gold and many, many more.
RTM continues to grow to meet its customers’ needs. In 2010 RTM moved into its new offices located in Bedford, NH. The central location allows us to quickly get to where our clients need us most; their locations!
Integration Services
- Security
- Route
- Switch
- Wireless
- Voice
- Virtualization
- Storage
- UPS, Rack and Cooling
Additional Services
- Engineering Support
- Help Desk
- Backup
- Business Continuity
- Disaster Recovery
- Monitoring
- Risk Assessment
- Incident Response Planning
- Managed Services
- Structured Wiring
With close to 20 years’ experience designing and protecting our client’s critical IT infrastructures you can trust RTM to work closely with you to understand your digital assets, wherever they reside, help you understand the risk to those assets and provide controls and solutions that will mitigate those risks with industry best practices.
Security is not a product. Your automobile while made up of many individual parts is a system. You rarely think of the fuel injection or pistons. You trust the system to be ready to do its job: safe transportation. Security is the same. While made up of components it’s also business policies and training as every point in the system must be constantly maintained to make it most efficient and to maintain security against the ever changing threat landscape.
Too many “experts” focus is on making their own offering most efficient, fitting you into their pre-designed solutions (gold, silver, tin). At RTM we treat each engagement as custom solutions. That way we are sure to be listening to you without bias to where you’ll “fit” into our scheme. Security is personal and unique to each client. Your assets and how you assess risk to those assets are always unique to you. We understand that.